Privacy Policies

Our Privacy Policies

This Privacy Policy outlines the practices of The Phoenix Clinic regarding the collection, use, and disclosure of personal information, specifically concerning the use of SMS messaging with patients. At The Phoenix Clinic, we are committed to protecting the privacy and confidentiality of our patients’ personal information in accordance with Canadian privacy laws.

Collection of Personal Information:

The Phoenix Clinic may collect personal information from patients for the purpose of facilitating communication and providing healthcare services. Personal information collected may include, but is not limited to, name, contact information, medical history, and other relevant details necessary for the provision of healthcare services.

Use of SMS Messaging:

The Phoenix Clinic may use SMS messaging as a means of communication with patients for appointment reminders, scheduling, follow-up care, and other healthcare-related purposes. By providing your mobile number to The Phoenix Clinic, you consent to receiving SMS messages for these purposes.

Confidentiality and Security:

All communication between The Phoenix Clinic and patients, including SMS messages, is treated with the utmost confidentiality and security. Patient information shared via SMS messaging is protected in accordance with Canadian privacy laws and is accessible only to authorized personnel for the purpose of providing healthcare services.

Non-Disclosure of Mobile Numbers:

The Phoenix Clinic does not sell, trade, or otherwise transfer patients’ mobile numbers to third parties for marketing or any other purposes. Patient mobile numbers are solely used for communication related to healthcare services provided by The Phoenix Clinic.

Access and Correction:

Patients have the right to access and correct their personal information held by The Phoenix Clinic. If you would like to review or update your personal information, please contact us using the information provided below.

Contact Us:

If you have any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact us at: The Phoenix Clinic #4-1400 Cowichan Bay Road Cobble Hill, B.C V0R 1L3. Text Us: (604)-260-7252 , Email-

Changes to Privacy Policy:

The Phoenix Clinic reserves the right to update or modify this Privacy Policy at any time without prior notice. We encourage patients to review this Privacy Policy periodically for any changes. Your continued use of our services following the posting of changes to this Privacy Policy constitutes acceptance of those changes.

By accessing our services and providing your personal information, you acknowledge that you have read, understood, and consent to the terms of this Privacy Policy.